By David Legrand, ServiceNow Architect, Devoteam Denmark.
You have been using ServiceNow for a while and maybe not all custom features are as good or useful as they were. So what can you do now? Should you go back to ‘Out of the Box’? Or start from a fresh new instance? And what about your existing valuable data (tasks, SLA…) – are they lost?
In this webinar, we’ll explain our thoughts on this matter such as technical debt and upgradeability, integrations, processes and communication. We will explain how to decide between “keeping the instance and moving back to the box” or “start from a fresh instance”. Furthermore we will introduce “Devoteam Migration Assistant” to help migrate the valuable data.
This webinar can also fit if your company has multiple ServiceNow Production instances and would rather rationalize.