Skip to content
tirs
1
mar

1. marts 2022 - 14:00-15:00

Webinar: Streamline the employee service experience

ServiceNow

Online event

The webinar is held. View the recording here.

By Susanne Hansen, Office Manager in the City of Copenhagen, Anne Granet, Presales Manager, Devoteam N Platform, and Adam Haylock, Advisory Solution Consultant, ServiceNow.

Join us on this webinar where we will introduce the biggest HR ServiceNow case in Northern Europe! We have invited Susanne Hansen from the City of Copenhagen in the studio to talk more about how they have streamlined their administrative processes with ServiceNow.

The case at a glance:

Group services in the City of Copenhagen have gathered all their administrative processes in one unified service platform. The core target group is 2,500-3000 managers and administrative staff, and the system supports processes for approx. 45,000 employees in the municipality. Have a deeper look into the case.

We have also invited ServiceNow to give insights to how streamlining the employee experience can improve productivity.

The webinar will take place from 02.00 – 03.00 pm. Have a look at the agenda below.

Agenda

14.00
Introduction

By Anne Granet, Presales Manager, Devoteam N Platform.

14.05
Case: City of Copenhagen

Meet Susanne Hansen from the City of Copenhagen who will zoom into some of the current HR solutions in ServiceNow:

  • Onboarding and hiring (onboarding app, Machine Learning on criminal records, auto-generation of employment letter and salary set-up)
  • Vacation and sick leave (fully automated flow around holidays and absences up against holiday balances as well as holiday agreements and illness reporting and automatic reimbursement applications)
  • Changes in salary (salary negotiation incl. approval from professional organizations, key in the payroll system, letter to employee and journaling on personnel matters)

Future development

  • Life Cycle Event
  • Employee Service Center

Questions

14.30
Improve productivity by streamlining the employee service experience

By Adam Haylock, Advisory Solution Consultant, ServiceNow.

14.55
Why onboarding is the focus in 2022

Anne Granet, Presales Manager, Devoteam N Platform, will explain why onboarding is the focus in 2022 for employee experience and workflow digitization, and how to avoid the pitfalls to succeed in your onboarding process transformation project.

15.00
Closure

Talere

Taler

Susanne Hansen

Office Manager in the City of Copenhagen

Taler

Anne Granet

Presales Manager, Devoteam N Platform

Taler

Adam Haylock

Advisory Solution Consultant, ServiceNow

1. marts 2022 - 14:00-15:00

Webinar: Streamline the employee service experience